Bathford Rectangular Clay Planters Set of 2 Black

Small: H40 x W50 x D23cm
Inner: H38 x W45.5 x D18.5cm
Large: H49 x W60 x D30cm
Inner: H47 x W55 x D24.5cm

• Standard Tracked (orders up to 15kg) | £3.99 - This is an Evri 48 service which usually arrives within 2 - 3 working days

• Heavy Tracked (orders 15 - 30kg) | £7.99 - This is a DPD service which usually arrives within 2 - 3 working days

• Evri Express Tracked | £6.99 - This is an Express Evri delivery which is usually delivered within 1 - 2 working days (Remote areas might take longer and be sent via Royal Mail Tracked 24 due to extra charges)

• DPD Express Tracked | £7.99 - This is an Express DPD delivery which is usually delivered within 1 - 2 working days (Remote areas might take longer and be sent via Royal Mail Tracked 24 due to extra charges)

• Free Delivery (Orders over £50) | £0.00 - Standard Tracked delivery which usually arrives within 2 - 3 working days. Orders over 60cm in length will be sent via DPD.

When will you ship my order?

• We endeavour to dispatch all in stock orders within 1 - 2 working days but during busy period this can be increased to 3 working days depending on volumes and staff issues. All express shipments will be dispatched as priority. 

• Please note not every item is in stock, any increased lead times for items are at the top of the product page

• Orders placed on a Friday, over the weekend and Bank Holidays will be processed in next 2 working days. We do not dispatch the same day so please allow 1 - 2 days for your order to be dispatched. If you require your order urgently please call us on +44(0)1746 710 777 before placing your order.   

• *FREE SHIPPING is via an Evri 48hr Tracked service. If you require your order urgently you must select Express Delivery at the checkout regardless of qualifying for free delivery.

• NOTE: We will contact you if, for any reason, we are unable to fulfil your online order from our warehouse.

Last Order Dates For Christmas Delivery

Royal Mail International Tracked - Thursday 14th December

DHL Express - Tuesday 17th December

DHL Economy - Friday 13th December 

• All international orders are sent via Royal Mail Tracked (for parcels up to 2kg) or a DHL Economy (Europe Only ) / Express (Worldwide) service and are priced depending on weight & size. 
• If you have any questions regarding delivery costs please contact us via our contact page

EUROPE & NORTHERN IRELAND - NEW GPSR RULES 

On December 13th, 2024, the EU will implement the General Product Safety Regulation (GPSR).

While we work to identify a compliant and affordable solution, we regretfully need to temporarily stop our EU and NI orders from 10th December 2024.

CUSTOMS CHARGES

All parcels sent outside of the UK are subject to customs charges, this now includes the EU as of January 1st 2021. (PLEASE READ BELOW FOR NEW EU RULES)

Will my parcel be subject to customs charges? 

All parcels sent outside of the UK are subject to customs charges.

Customs and Tax

Please note that unless your order is in the EU and under €150, orders from NON-UK countries have the local tax rate deducted at source when you select the country of delivery on our site. Customers may incur Duty or Tax payment on delivery depending on your country's import laws. This is paid to the shipping company on delivery as they fast track customs by paying the duty for you and there may also be a handling fee. 

What happens if customs charges are refused?

Import duties and handling fees are not Yester Home's responsibility. If you refuse to accept delivery and we have to organise the order to be returned to us, you will have to pay the courier and any duty costs out of any refund we make to you.

YesterHome.com cannot be held responsible for any charges that customs enforce on a parcel.

How long will my parcel be held in customs?

The courier will attempt to clear your parcel as quickly as possible through customs; however, there are occasions where customs in the delivery country shall require additional information to assist in the clearing of the goods.

Generally customs will contact the recipient directly and for this reason, we request for you to ensure that you include all up-to-date and correct contact details for the courier during the ordering process.

Our offices are open Monday - Friday 9am - 4:30pm, any messages sent outside this time will be responded to at our earliest convenience. 

HOW TO GET IN TOUCH 

Live Chat: - A real person, not a robot

Email: enquiries@yesterhome.co.uk

Whatsapp: (+44)7822 012107

Call us: +44(0)1746 710 777

If you have an existing order, please quote your order number when calling so we can action your query quickly. 

Marketing Enquiries - marketing@yesterhome.co.uk

Press Enquiries - press@yesterhome.co.uk